Snap Lithium-Ion Battery Sold for Pixy Flying Cameras recall: Fire Hazard
Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard
Why was Snap Lithium-Ion Battery Sold for Pixy Flying Cameras recalled?
The lithium-ion battery in the camera can overheat, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price. Contact: Snap's recall hotline at 800-269-6990 24 hours a day, or email at [email protected] or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Lithium-ion battery sold for Pixy Flying Cameras
- Company
- Snap LLC., of Santa Monica, California
- Quantity
- About 71,000
- Sold at
- Online at Pixy.com and Amazon.com from May 2022 through December 2023 for between $185 and $250 for the Pixy Flying Camera or "Flight Pack" bundle, between $40 and $50 for the extra charger/battery, and between $16 and $20 for the battery sold separately.
- Recall date
- February 1, 2024
- Incidents / injuries
- Snap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.
- Agency
- CPSC
Product description
This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide.