CPSCDecember 7, 2023

Oreck Discover Upright Vacuums Recalled by TTI Floor

Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard

Why was Oreck Discover Upright Vacuums Recalled by TTI Floor recalled?

The vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers.

What should I do if I have this product?

Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com. Contact: Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Oreck Discover Upright Vacuums
Company
Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America, of Charlotte, North Carolina
Quantity
About 6,200
Sold at
Independent Oreck dealers nationwide and online at www.acmetools.com, www.amazon.com, www.homedepot.com, and www.oreck.com from September 2022 through September 2023 for about $600.
Recall date
December 7, 2023
Incidents / injuries
The firm has received 41 reports of a prong detaching from its plug. No injuries have been reported.
Agency
CPSC

Product description

This recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum. Impacted vacuums also have serial numbers that begin with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232. The model and serial number are printed on a silver data label on the bottom of the vacuum. The vacuum is silver and black with "Oreck" and "Discover" printed on the front.

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