Twin-Star International Infrared Quartz Electric Fireplaces recall: Fire Hazard
Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
Why was Twin-Star International Infrared Quartz Electric Fireplaces recalled?
The electric fireplaces can overheat, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall. Contact: Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or www.twinstarhome.com and click on "Product Recalls" for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
- Company
- Twin-Star International Inc, of Boca Raton, Florida
- Quantity
- About 14,670
- Sold at
- Lowe's stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
- Recall date
- November 9, 2023
- Incidents / injuries
- Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.