Prime-Line Glass Doorknobs recall: Laceration Hazard
Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard
Why was Prime-Line Glass Doorknobs recalled?
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund. Contact: Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Glass Doorknobs
- Company
- Prime-Line Products LLC, of Redlands, California
- Quantity
- About 167,000 (In addition, about 10,265 were sold in Canada)
- Sold at
- Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
- Recall date
- August 31, 2023
- Incidents / injuries
- The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
- Agency
- CPSC
Product description
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.