Lexmark Ventures Solexio Hair Stylers recall: Electrocution or Shock Hazard
Lexmark Ventures Recalls Solexio Hair Stylers Due to Electrocution or Shock Hazard
Why was Lexmark Ventures Solexio Hair Stylers recalled?
The cord on the hair stylers can detach if the unit is dropped, posing an electrocution or shock hazard to users.
What should I do if I have this product?
Consumers should immediately stop using the recalled hair stylers and contact Solexio or the retailer or distributor from whom they purchased the product for a full refund. Contact: Solexio toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at [email protected], or online at www.solexio.com/safety or www.solexio.com and click on "Recall" at the bottom of the page for more information. Consumers may also contact the retailer where it was sold for a full refund.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- STYLR Hair Stylers
- Company
- Lexmark Ventures LLC, of Lexington, Kentucky
- Quantity
- About 26,830
- Sold at
- Online at www.solexio.com and at professional salons and trade shows from December 2021 through February 2023 for about $300.
- Recall date
- March 30, 2023
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves lithium-ion battery packs and replacement batteries on XS series Pulsator, Swimmer, This recall involves Solexio STYLR Hair Stylers, which can be used to straighten hair. They are black with either a pink or gray colored handle, controls and lock switches with matching color on the power cord. They are approximately 11 inches long, 1.4 inches in diameter and weigh about 14.5 ounces. Product number "78T0100" for pink models and product number "78T0300" for gray models is printed on a black and gray label inside the barrel of the stylers. Affected models have a date code between 147 and 253. The date code is the middle three numbers of the serial number, which starts with 8081. The serial number is located below the product number on the silver and black label inside the barrel of the stylers.