Indigo Branded Bear Mugs recall: Burn and Laceration Hazards
Indigo Books & Music Recalls Indigo Branded Bear Mugs Due to Burn and Laceration Hazards
Why was Indigo Branded Bear Mugs recalled?
The recalled mugs can crack or break when filled with hot liquid, posing burn and laceration hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled Papa Bear and Mama Bear mugs and return them to the Indigo store for a full refund. Contact: Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at [email protected] or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on "Recall."
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and lot, UPC or model codes are part of this recall.
Which lot codes, UPCs or models are affected?
UPC: 882709402763, 882709402770
- Product
- Indigo branded Papa Bear and Mama Bear Mugs
- Company
- Guangdong Totye, Ceramics, of Chaozhou, China, Indigo Books & Music Inc., of Short Hills, New Jersey
- Quantity
- About 270 (In addition, about 29,232 were sold in Canada)
- Sold at
- Exclusively at the Indigo store in Short Hills, New Jersey from December 2020 through May 2022 for about $12.
- Recall date
- November 23, 2022
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves Indigo branded Papa Bear and Mama Bear mugs with batch numbers 1220, 0621, 1021or 0920. Indigo and the batch number are printed on the bottom of the mugs. The UPC number 882709402770 or 882709402763 is printed on a white price sticker on the bottom of the mugs. The mugs are made of ceramic and have a white exterior with either a "PAPA BEAR" or "MAMA BEAR" decal and white animal ears on the rim. The interior of the Papa Bear mug is blue and the interior of the Mama Bear mug is aqua. Indigo is printed on the bottom of the mugs.