BrushX Hot Air Brushes recall: Electrocution or Shock Hazard
BrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert)
Why was BrushX Hot Air Brushes recalled?
The recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in.
What should I do if I have this product?
Consumers should immediately stop using the recalled hot air brushes, destroy them by unplugging the unit and then cutting the cord, and email a photo of the destroyed product to BrushX at [email protected] to receive a free, upgraded replacement product. BrushX is contacting all purchasers directly. Contact: BrushX toll-free at 855-216-3565 any time and leave a voice mail and the firm will respond, or online at www.mybrushx.com/pages/important-safety-information, or www.mybrushx.com and click on "IMPORTANT SAFETY INFORMATION" at the top of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Hot Air Brushes
- Company
- Ecom Brands, dba BrushX, of France
- Quantity
- About 100,000
- Sold at
- Online at mybrushx.com from April 2020 through August 2021 for between $44 and $55.
- Recall date
- February 17, 2022
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves the BrushX Styler, Dryer & Volumizer, also called the BrushX One; and the BrushX Gen.2 hot air brushes. The brushes were sold in black and black/pink color combinations. Recalled brushes have a "not waterproof" symbol to the left of the CE mark on the rear of the brush.