HyperJuice Stackable GaN USB-C Chargers recall: Fire Hazard
Hyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard
Why was HyperJuice Stackable GaN USB-C Chargers recalled?
The chargers can overheat, posing a fire hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled HyperJuice Stackable GaN USB-C Chargers and contact Hyper Products for refund in the form of a www.Hypershop.com store credit for the amount of the purchase price for the 65W and the 100W chargers. Contact: Hyper Products toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at https://www.hyperjuicerecall.expertinquiry.com or www.hypershop.com and click on "Recalls" at the bottom of the page for more information and to register.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- HyperJuice Stackable GaN USB-C Chargers
- Company
- Hyper Products Inc., of Fremont, California
- Quantity
- About 18,200 (In addition, about 54 were sold in Canada and about 4 were sold in Mexico)
- Sold at
- B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2020 through August 2022 for between $45 and $59 for the 65W (HJ414) and between $58 and $84 for the 100W (HJ417).
- Recall date
- September 29, 2022
- Incidents / injuries
- Hyper Products has received seven reports of the charger overheating resulting in damage to the charging units. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Hyper Products HyperJuice Stackable GaN 65W and 100W USB-C chargers. The chargers were sold in black and measure about 2 inches wide and 3 inches long. The 65W charger has the model number HJ414 and the 100W charger has the model number HJ417. The model numbers are printed on a label located at the bottom of the charger. Item Number Product Name HJ414 HyperJuice Stackable GaN 65W USB-C Charger HJ417 HyperJuice Stackable GaN 100W USB-C Charger