Cambridge Elevating Residential Elevators recall: Child Entrapment Hazard
Cambridge Elevating Residential Elevators Recalled Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Why was Cambridge Elevating Residential Elevators recalled?
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
What should I do if I have this product?
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request. Contact: Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at https://homeelevator-recall.com/cambridge-elevating/ or www.cambridgeelevating.com and click on "Elevator Recalls" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Residential elevators
- Company
- Cambridge Elevating Inc., of Canada
- Quantity
- About 1,700
- Sold at
- Cambridge Elevating and authorized residential elevator dealers nationwide from 1991 through August 2022 for between $12,000 and $60,000 including installation.
- Recall date
- September 29, 2022
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves Cambridge Elevating residential elevator models Elmira and Heritage. The Cambridge Elevating brand name is located on the controller. The elevators are used in consumers' homes.