Sienhua Group WarmWave and Hunter Ceramic Tower Heaters recall: Fire and Burn Hazards
Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards
Why was Sienhua Group WarmWave and Hunter Ceramic Tower Heaters recalled?
The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund. Contact: Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at [email protected]; or online at www.homeproductservice.com/recall for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- WarmWave and Hunter Oscillating Ceramic Tower Heaters
- Company
- Sienhua Group (North America) Inc., of Arlington, Texas
- Quantity
- About 580,000 (In addition, about 37,580 in Canada)
- Sold at
- Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.
- Recall date
- June 16, 2022
- Incidents / injuries
- The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
- Agency
- CPSC
Product description
This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.