Norwex USA Ceramic Knives recall: Laceration Hazard
Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
Why was Norwex USA Ceramic Knives recalled?
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label. Contact: Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at [email protected] or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Norwex Ceramic Knives
- Company
- Norwex USA Inc., of Coppell, Texas
- Quantity
- About 40,000 (In addition, 2,500 in Canada)
- Sold at
- Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
- Recall date
- April 21, 2022
- Incidents / injuries
- The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.