Step2® StepUp Sidekick Learning Towers™ recall: Fall Hazard (Recall Alert)
Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
Why was Step2® StepUp Sidekick Learning Towers™ recalled?
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
What should I do if I have this product?
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. Contact: Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- StepUp Sidekick Learning Towers
- Company
- The Step2 Company LLC, of Streetsboro, Ohio
- Quantity
- About 1,570 (in addition, about 34 were sold in Canada)
- Sold at
- Online at Step2.com and at Amazon.com during May 2021 for about $100.
- Recall date
- September 2, 2021
- Incidents / injuries
- Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
- Agency
- CPSC
Product description
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.