CPSCJuly 15, 2021

Real Flame Arroyo and Hideaway Wood Burning Fire Pits recall: Fire Hazard

Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)

Why was Real Flame Arroyo and Hideaway Wood Burning Fire Pits recalled?

Wood stored under the unit can ignite, posing a fire hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly. Contact: Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and lot, UPC or model codes are part of this recall.

Which lot codes, UPCs or models are affected?

UPC: 752370060107, 752370064501

Product
Arroyo and Hideaway Wood Burning Fire Pits
Company
Real Flame Co. Inc., of Racine, Wis.
Quantity
About 700 (In addition, about 81 in Canada)
Sold at
Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Recall date
July 15, 2021
Incidents / injuries
Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Agency
CPSC

Product description

This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.

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