Gramr Brushed Gold Tea Kettles recall: Burn Hazard (Recall Alert)
Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)
Why was Gramr Brushed Gold Tea Kettles recalled?
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
What should I do if I have this product?
Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly. Contact: Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Brushed Gold Tea Kettles
- Company
- Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue)
- Quantity
- About 92,135 (In addition, about 12,865 units in Canada)
- Sold at
- Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100.
- Recall date
- June 24, 2021
- Incidents / injuries
- Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
- Agency
- CPSC
Product description
This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle.