Ergobaby METROUS Strollers recall: Choking Hazard
Ergobaby Recalls METROUS Strollers Due to Choking Hazard
Why was Ergobaby METROUS Strollers recalled?
The button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children.
What should I do if I have this product?
Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle. Contact: Ergobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- METROUS1, METROUS2 and METROUS4 Compact City Strollers
- Company
- The Ergobaby Carrier Inc., of Los Angeles, Calif.
- Quantity
- About 2,800
- Sold at
- Online at ErgoBaby.com, AlbeeBaby.com and Amazon.com from July 2018 through September 2019 for about $300.
- Recall date
- May 26, 2021
- Incidents / injuries
- The firm has received 15 consumer reports of the button on the buckle that releases the harness breaking and detaching when pressed by the user, making it difficult to release the buckle. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves the Ergobaby METROUS1, METROUS2, or METROUS4 Compact City Strollers. The strollers come with a harness that has a black release button in the middle of the buckle. The model name is located on the inside of the frame, above the right-side rear wheel. The strollers have a black, gray, or teal blue canopy and Ergo Baby printed on the front bottom of the stroller.