Soft Play Spider Climb Playground Climbers recall: Fall Hazard (Recall Alert)
Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)
Why was Soft Play Spider Climb Playground Climbers recalled?
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
What should I do if I have this product?
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms. Contact: Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Spider Climb playground climbers
- Company
- Soft Play LLC, of Huntersville, N.C.
- Quantity
- About 200
- Sold at
- Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
- Recall date
- October 18, 2019
- Incidents / injuries
- There have been 37 incidents resulting in 34 reports of injuries.
- Agency
- CPSC
Product description
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.