Continuum Lenox Tea Kettles recall: Burn Hazard
Continuum Recalls Lenox Tea Kettles Due to Burn Hazard
Why was Continuum Lenox Tea Kettles recalled?
The tea kettles can expel hot water during use, posing a burn hazard to consumers.
What should I do if I have this product?
Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99. Contact: Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Lenox 2.5 Quart Tea Kettles
- Company
- Continuum Sales & Marketing Corp., of Port Washington, N.Y.
- Quantity
- About 56,000
- Sold at
- Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.
- Recall date
- April 8, 2020
- Incidents / injuries
- Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.
- Agency
- CPSC
Product description
This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.