Yamaha Digital Wireless Equipment for Electric Guitars recall: Fire and Injury Hazards
Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards
Why was Yamaha Digital Wireless Equipment for Electric Guitars recalled?
The lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable. Contact: Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables
- Company
- Yamaha Guitar Group Inc., of Calabasas, Calif.
- Quantity
- About 82,000 (In addition, about 4,700 units were sold in Canada)
- Sold at
- Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable.
- Recall date
- March 12, 2020
- Incidents / injuries
- Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. G10 G10S (G10SR) G10T Serial #### Serial ### Serial ### 6601000001 6736000001 6640000001