Norwex Rubber Brooms recall: Laceration Hazard (Recall Alert)
Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)
Why was Norwex Rubber Brooms recalled?
The broom handles can break in half, exposing a metal inner rim, posing a laceration hazard to the user.
What should I do if I have this product?
Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund. Contact: Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at [email protected]; or online at www.norwex.biz and click on “Product Recalls” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Rubber Brooms
- Company
- Norwex USA Inc., of Coppell, Texas.
- Quantity
- About 58,000
- Sold at
- Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.
- Recall date
- August 22, 2019
- Incidents / injuries
- Norwex has received 41 reports of the broom handle breaking in half during use, including six reports of minor injuries to user hands or fingers.
- Agency
- CPSC
Product description
This recall involves extendable indoor/outdoor white rubber brooms that adjust in height from 30.7 to 40.6 inches long. The "Norwex" logo is located on the plastic head covering the rubber bristles. An embossed date stamp code of 18/9, 18/10, 18/11 or 18/12 is located on the screw joint and lock base.