Excel Industries Zero-Turn Mowers recall: Fire Hazard (Recall Alert)
Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)
Why was Excel Industries Zero-Turn Mowers recalled?
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly. Contact: Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Zero turn lawn mowers
- Company
- Excel Industries Inc., of Hesston, Kans.
- Quantity
- About 5,400
- Sold at
- Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.
- Recall date
- May 30, 2019
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE