RH Callum Canopy Beds recall: Injury Hazard (Recall Alert)
RH Recalls Callum Canopy Beds Due to Injury Hazard (Recall Alert)
Why was RH Callum Canopy Beds recalled?
The bed's horizontal canopy rails can detach and fall, posing an injury hazard.
What should I do if I have this product?
Consumers should stop using the recalled beds until the canopy has been removed. Consumers should contact RH to schedule a free in-home inspection and repair. The firm is notifying all known purchasers directly. Contact: RH toll-free at 888-728-8419 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at [email protected] or online at www.restorationhardware.com and click on “Safety Recalls” at the bottom of the page.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Callum Canopy Beds
- Company
- RH US, LLC, of Corte Madera, Calif.
- Quantity
- About 2,900 (In addition, about 135 were sold in Canada)
- Sold at
- RH Baby & Child, RH Teen stores and warehouse sales nationwide and online at www.rhbabyandchild.com and www.rhteen.com from April 2014 through November 2018 and at RH outlets from April 2014 through February 2019 for between $415 and $2,400.
- Recall date
- April 18, 2019
- Incidents / injuries
- RH has received 29 reports of the bed's rails detaching and falling unexpectedly. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves RH Callum canopy wooden beds. They were sold in (washed) black, (sandwashed) grey and (weathered) white and in twin, full and queen sizes and with or without a headboard and storage drawers. Restoration Hardware and Made in Vietnam are printed on a green label located on the bed's bottom inside frame. SKU number 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 is printed on the product's receipt. The receipt SKU number is different from the SKU number on the product label.