Canyon Mountain Bikes recall: Crash Hazard (Recall Alert)
Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert)
Why was Canyon Mountain Bikes recalled?
The chainstays can crack, which can lead to failure of the chainstay, rear wheel detachment and loss of control, posing a crash hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled mountain bikes and contact Canyon to receive free replacement and installation of chainstays. Canyon is contacting all known purchasers directly. Contact: Canyon toll-free at 833-226-9661 from 7 a.m. to 5 p.m. PT, Monday through Friday, email at [email protected] or online at www.canyon.com and click on “Service & Support” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Mountain bikes
- Company
- A&I Industries Ltd., of China, Canyon USA, Carlsbad, Calif.
- Quantity
- About 820
- Sold at
- Exclusively online at Canyon's website, www.canyon.com, from December 2017 through June 2018 for between $2,400 and $4,500.
- Recall date
- October 10, 2018
- Incidents / injuries
- The firm is aware of 20 chainstays cracking which could lead to failures. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays. The bicycle's chainstays are the aluminum tubes that run from the bottom bracket to the axle of the rear wheel. They were sold in black/red, black/blue, gray/orange, red, and black. Canyon is printed on the downtube. Spectral is printed on the top tube. The recalled women and men's mountain bikes have the following models numbers: M71 Spectral CF 9.0 PRO, M71 Spectral CF 8.0, M53 Spectral AL 6.0, M74 Spectral WMN CF 7.0, M50 Spectral WMN 6.0. The model number is printed in the purchase documents.