Miles Industries Gas Fireplaces recall: Burn Hazard
Miles Industries Recalls Gas Fireplaces Due to Burn Hazard
Why was Miles Industries Gas Fireplaces recalled?
The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair. Contact: Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at [email protected] or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Valor H5 gas fireplaces
- Company
- Miles Industries Ltd., of Canada
- Quantity
- About 1,000 (in addition, about 1,900 were sold in Canada)
- Sold at
- Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500.
- Recall date
- December 20, 2018
- Incidents / injuries
- Miles Industries has received one report of mantle charring. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. Model Number Product Name Serial Number Range 1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173 1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132 1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448 1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822