Waupaca Elevator to Inspect Elevators recall: Injury Hazard
Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard
Why was Waupaca Elevator to Inspect Elevators recalled?
The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.
What should I do if I have this product?
Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down. Contact: Waupaca Elevator toll-free at 833-850-7981 from 8 a.m. to 4:30 p.m. CT Monday through Friday, e-mail at [email protected] or online at www.WaupacaElevator.com and click on Recall Information for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Residential elevators
- Company
- Waupaca Elevator Company of Appleton, Wis.
- Quantity
- About 8,000
- Sold at
- Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000.
- Recall date
- October 25, 2018
- Incidents / injuries
- The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones.
- Agency
- CPSC
Product description
This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.