Core Health & Fitness Stairmaster Stepmill Exercise recall: Fall Hazard (Recall Alert)
Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)
Why was Core Health & Fitness Stairmaster Stepmill Exercise recalled?
The steps can accelerate rapidly without input from the user, posing a fall hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly. Contact: Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at [email protected] or online at www.corehandf.com and click on “Recall Alert” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- StairMaster® branded 8G Gauntlet Stepmill machines
- Company
- Land America Health and Fitness, of Xiamen, Xingling, China, Core Health & Fitness, of Vancouver, Wash.
- Quantity
- About 3,500
- Sold at
- Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.
- Recall date
- August 30, 2018
- Incidents / injuries
- The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
- Agency
- CPSC
Product description
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.