Burton Snowboard Boots recall: Fall Hazard (Recall Alert)
Burton Recalls Snowboard Boots Due to Fall Hazard (Recall Alert)
Why was Burton Snowboard Boots recalled?
The boots can release from the binding unexpectedly, posing a fall hazard to the user.
What should I do if I have this product?
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly. Contact: Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at [email protected] or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Snowboard boots
- Company
- Jia You Plastics, of China, The Burton Corporation, of Burlington, Vt.
- Quantity
- About 4,800
- Sold at
- Burton and other specialty stores nationwide and online at Burton.com and other websites from November 2016 through December 2017 for between $300 and $400.
- Recall date
- July 11, 2018
- Incidents / injuries
- Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue. Season Model Name Color Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLACK Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLUE PRINT Winter 17-18 Sales Sample FELIX STEP-ON BOOT BLACK Winter 17-18 Sales Sample FELIX STEP-ON BOOT STATIC Winter 17-18 Sales Sample RULER STEP-ON BOOT BLACK Winter 17-18 Sales Sample RULER STEP-ON BOOT GREY TIE DYE Winter 17-18 Sales Sample RULER STEP-ON BOOT TAN Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK/MULTI Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT TAN Winter 17-18 Production PHOTON STEP ON BOOT BLACK Winter 17-18 Production PHOTON STEP ON BOOT BLUE PRINT Winter 17-18 Production FELIX STEP ON BOOT BLACK Winter 17-18 Production FELIX STEP ON BOOT STATIC Winter 17-18 Production RULER STEP ON BOOT BLACK Winter 17-18 Production RULER STEP ON BOOT GREY TIE DYE Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK/MULTI Winter 18-19 Sales Sample PHOTON STEP ON BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON BOOT BLACK Winter 18-19 Sales Sample FELIX STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK/CAMO Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT BLACK Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT MIDNITE BLOOM Winter 18-19 Sales Sample ION STEP ON BOOT BLACK Winter 18-19 Sales Sample ZIPLINE STEP ON BOOT BLACK Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT BLACK