CPSCFebruary 1, 2018

John Deere ZTrak Riding Mowers recall: Laceration Hazard (Recall Alert)

John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert)

Why was John Deere ZTrak Riding Mowers recalled?

The mower's blades can continue to rotate under power when the operator leaves the seat, posing a laceration risk to the user or bystander.

What should I do if I have this product?

Consumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled lawn mowers directly. Contact: Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and click on Product Recall Information on the drop-menu under Services & Support for more information. ?

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
John Deere ZTrak™ riding mowers
Company
Deere & Company, of Moline, Ill.
Quantity
About 3,700 (In addition, 18 were sold in Canada)
Sold at
John Deere dealers and on HomeDepot.com from August 2017 through December 2017 for between $2,600 and $3,500.
Recall date
February 1, 2018
Incidents / injuries
None reported
Agency
CPSC

Product description

This recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak™ riding mowers. The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers. The serial number begins with 1GX and is printed on the rear frame of the machine near the engine. The serial numbers of the affected mowers are within the following range: Serial Number Ranges 1GX335MB+++080001 - 080545 1GX335MC+++080001 - 080020 1GXZ345B+++064067 - 064200 1GX345MB+++080001 - 081117 1GX345MC+++080001 - 080095 1GX345MD+++080001 - 080010 1GX345ME+++080002 - 080112 1GXZ345R+++064384 - 064764 1GX345RB+++080001 - 080491 1GX345RC+++080001 - 080020 1GX345RE+++080001 - 080064 1GXZ355R+++064088 - 064253 1GX355RB+++080001 - 080206 1GX355RC+++080001 - 080010 1GX375RF+++080001 - 080327 1GX375RG+++080001 - 080025 Note: The characters marked by '+' will vary.

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