Ketra to Inspect Recessed Downlights recall: Electrical Shock Hazard
Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard
Why was Ketra to Inspect Recessed Downlights recalled?
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
What should I do if I have this product?
Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products. Contact: Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Ketra D3 recessed downlights
- Company
- Ketra, Inc., of Austin, Texas
- Quantity
- About 3,400
- Sold at
- Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
- Recall date
- June 12, 2018
- Incidents / injuries
- The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.