Primo Beverage Dispensers recall: Burn Hazard
Primo Recalls Beverage Dispensers Due to Burn Hazard
Why was Primo Beverage Dispensers recalled?
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
What should I do if I have this product?
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement. Contact: Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Primo hTrio Multi-purpose beverage dispensers
- Company
- Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China, Primo Water Operations Inc. of Winston-Salem, N.C., Wal-Mart Stores Inc., of Bentonville, Ark.
- Quantity
- About 11,000
- Sold at
- Sam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.
- Recall date
- March 29, 2018
- Incidents / injuries
- Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
- Agency
- CPSC
Product description
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.