ISO Beauty Hair Dryers recall: Burn Hazard
ISO Beauty Recalls Hair Dryers Due to Burn Hazard
Why was ISO Beauty Hair Dryers recalled?
The cord can become brittle near the base of the dryer, posing burn hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled hair dryers and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm. Contact: ISO Beauty at 800-490-5919 between 7 a.m. and 9 p.m. PT Monday through Friday or online at isobeauty.com and click on “Product Recall” for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Ionic Pro hair dryers
- Company
- ISO Beauty, of Chatsworth, Calif.
- Quantity
- About 73,000 (In addition, about 1,000 units were sold in Canada)
- Sold at
- Groupon.com, Target.com, ISObeauty.com, Proliss.com and Amazon.com from March 2013 through January 2018 for between $30 and $40.
- Recall date
- February 14, 2018
- Incidents / injuries
- ISO Beauty has received 35 reports of the dryers sparking or smoking, including two reports of flames coming from the dryers and three reported burn injuries to hands or fingers.
- Agency
- CPSC
Product description
This recall involves the Ionic Pro 2000 and 2000W hand-held hair dryers sold under the ISO Beauty and Proliss brand names. The bottom rear of the dryers has "ISO" or "Proliss" printed and model number HD-1820. The dryers were sold in the following colors: black, white, white pearl, peacock, white zebra, pink leopard, blue, and giraffe.