CPSCJanuary 25, 2018

Elkay Water Coolers and Bottle Filling Stations recall: Shock Hazard

Elkay Recalls Water Coolers and Bottle Filling Stations Due to Shock Hazard

Why was Elkay Water Coolers and Bottle Filling Stations recalled?

Internal screws that secure the grounding wire can break and allow the grounding wire to become loose, posing a shock hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled water coolers and bottle filling stations, unplug the units and contact Elkay for a free repair. Contact: Elkay toll-free at 866-243-3070 Monday through Friday from 7 a.m. to 4 p.m., email at [email protected] or online at www.elkay.com and click on PRODUCT RECALL for more information. Consumers can also go to www.checkmycooler.com and enter a unit’s full serial number to see if it is included in the recall.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Elkay and Halsey Taylor water coolers and bottle filling stations
Company
Elkay Plumbing Products Company, of Savanna, Ill., Elkay Sales Inc., of Oak Brook, Ill.
Quantity
About 31,600
Sold at
Elkay distributors from May 2017 through June 2017 for between $600 and $7,450.
Recall date
January 25, 2018
Incidents / injuries
The firm has received 362 reports of broken screws being found in units prior to installation. No injuries have been reported.
Agency
CPSC

Product description

This recall involves Elkay and Halsey Taylor water coolers and bottle filling stations with the model numbers that begin with the letter and number combinations listed below. They are mainly installed in public facilities such as schools/universities, office buildings and airports. The brand Elkay or Halsey Taylor is identified on the front of the units with a nameplate or embossing and the affected serial numbers begin with the numbers 1704, 1705 or 1706. For more information on where to identify the model numbers and serial numbers on the units, visit www.checkmycooler.com . Elkay Models ECP8, ECU8 EFA(4, 8, 14, 16, 20) EFHA(8, 14) EFOA8 EFY8 EHFSA8 EMABF(TL)8 ESWA8 EW(TL)A(4, 8, 14, 16, 20) EWCA(4, 8, 14) EZ (all models) FD700(3, 5, 10) HEW3 LFAE(8, 14, 20) LFDE10 LMABF(TL)8 LVRC(TL)8 LVRCGRN(TL)8 LVRCHD(TL)8 LWAE(8, 14) LWCE4 LZ (all models) OHFAVR8 VRC(TL)8, VRC(TL)FR(D, 8) VRCGRN(TL)8 VRCHD(TL)8 Halsey Taylor Models HAC(G)8 HBW8 HOF14 HTHBHAC(G)8 HTHBHVR8 HTVZ (all models) HVR(GRN)8 HVR8HD S(300, 500, 10000) SCWT(8, 14, 20) SW(4, 8, 14) WC8 WM(8, 14, 16) XP8

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