CPSCNovember 14, 2017

Smart Balance Wheel Self-Balancing Scooters/Hoverboards recall

Smart Balance Wheel Self-Balancing Scooters/Hoverboards Recalled by Salvage World Due to Explosion and Fire Hazards

Why was Smart Balance Wheel Self-Balancing Scooters/Hoverboards recalled?

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.

What should I do if I have this product?

Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit. Contact: Salvage World toll-free at 888-726-9603 from 10 a.m. 6 p.m. CT Monday through Friday or online at www.salvageworldllc.com and click on Recall Notice for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Self-balancing scooters/hoverboards
Company
Salvage World, of Hattiesburg, Miss.
Quantity
About 700
Sold at
Salvage World stores in Hattiesburg, Mississippi from August 2016 through March 2017 for about $150.
Recall date
November 14, 2017
Incidents / injuries
The firm has received one report of a battery pack catching fire and/or exploding in Mississippi in 2017 resulting in property damage. No injuries have been reported.
Agency
CPSC

Product description

This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboard were sold in black, white, red, or blue.

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