Chromag Bicycle Stems Recalled by Riser Holdings Due to
Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards
Why was Chromag Bicycle Stems Recalled by Riser Holdings Due to recalled?
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
What should I do if I have this product?
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem. Contact: Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email [email protected] or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Chromag bicycle stems
- Company
- Riser Holdings Ltd., of Canada, dba Chromag Bikes
- Quantity
- About 100
- Sold at
- Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.
- Recall date
- April 26, 2017
- Incidents / injuries
- The firm has received three reports of the clamping bolts breaking. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.