Teavana Flip Tumblers recall: Burn Hazard
Teavana Recalls Flip Tumblers Due to Burn Hazard
Why was Teavana Flip Tumblers recalled?
The flip tumblers can leak hot liquid, posing a burn hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit. Contact: Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at www.starbucks.com and click on "Customer Service" at the bottom of the page and then select "Recall Information" under the Teavana heading.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Teavana Flip Tumblers
- Company
- Starbucks Corporation, dba Teavana, of Seattle, Wash.
- Quantity
- About 23,600 (in addition, 1,600 were sold in Canada)
- Sold at
- Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
- Recall date
- April 11, 2017
- Incidents / injuries
- Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer's abdomen.
- Agency
- CPSC
Product description
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana®" is printed on the side of the tumbler.