Look Cycle Aerostems and Road Bikes recall: Fall, Crash Hazards
Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards
Why was Look Cycle Aerostems and Road Bikes recalled?
The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.
What should I do if I have this product?
Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair. Contact: Look Cycle at 800-822-1980 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at http://www.lookcycle.com/ click on the Safety Notice tab for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Look Cycle road bikes and Aerostems
- Company
- Hawley LLC, of Lexington, S.C.
- Quantity
- About 800
- Sold at
- Independent bike stores nationwide from July 2013 through December 2016 for about $500 for the stems sold individually and for between $5,500 and $16,000 installed as original equipment on Look Cycle road 695 and 795 road racing bicycles.
- Recall date
- March 28, 2017
- Incidents / injuries
- The firm has received one report of the stainless steel clamp on an Aerostem breaking. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars. Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm's website at http://www.lookcycle.com/en/safety-notice.