CPSCDecember 6, 2016

Atrium SafeHarbor Windows recall: Impact Injury Hazard

Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard

Why was Atrium SafeHarbor Windows recalled?

The glass can separate from the frame during hurricane conditions, posing an impact injury hazard.

What should I do if I have this product?

Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair. Contact: Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at [email protected] or online at www.atriumwindows.com and click on "Safety Alert" for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
SafeHarbor vinyl impact windows
Company
Atrium Windows and Doors Inc., of Welcome, N.C.
Quantity
About 580
Sold at
ABC Supply, Absolute Installation, Builder's First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe's, and Lumberman's stores nationwide from March 2016 through September 2016 for between $350 and $750.
Recall date
December 6, 2016
Incidents / injuries
None reported
Agency
CPSC

Product description

This recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape. The windows are installed with a removable label with the "SafeHarbor" brand name on it.

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