CPSCOctober 4, 2016

Interlogix to Inspect Personal Panic Devices recall: Failure to Operate in An Emergency

Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency

Why was Interlogix to Inspect Personal Panic Devices recalled?

The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.

What should I do if I have this product?

Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection. Contact: Consumer Contact: Interlogix at 800-394-4988 Monday through Friday, from 8 a.m. to 8 p.m. PT, email at [email protected], or online at www.interlogix.com and click on Customer Service for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and lot, UPC or model codes are part of this recall.

Which lot codes, UPCs or models are affected?

UPC: 782136723427, 782136723434

Product
Interlogix ® wireless personal panic devices
Company
Interlogix, of Lincolnton, NC
Quantity
About 67,000
Sold at
Through professional security installers and distributors nationwide from May 2014 through January 2016 for about $35 to $50.
Recall date
October 4, 2016
Incidents / injuries
None reported
Agency
CPSC

Product description

This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.

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