CPSCJuly 27, 2016

Emson UComfy Heat Wraps recall: Burn Hazard (Recall Alert)

Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)

Why was Emson UComfy Heat Wraps recalled?

The heat wrap can overheat, posing a burn hazard.

What should I do if I have this product?

Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly. Contact: Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
UComfy Neck and Shoulder Heat Wrap
Company
E. Mishan & Sons, Inc. (Emson), of New York
Quantity
About 10,000
Sold at
HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.
Recall date
July 27, 2016
Incidents / injuries
Emson has received 16 reports of the heat wraps overheating, including three reports of burns.
Agency
CPSC

Product description

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

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