Nestlé Waters North America AccuPure Water Dispensers recall: Fire and Burn Hazard (Recall Alert)
Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard (Recall Alert)
Why was Nestlé Waters North America AccuPure Water Dispensers recalled?
The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.
What should I do if I have this product?
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters. Contact: Nestlé Waters toll-free at 844-899-3886 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 4 p.m. ET Saturday, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- AccuPure countertop filtered water dispensers
- Company
- MTN Products Inc., of La Verne, Calif., Nestlé Waters North America Inc., of Stamford, Conn.
- Quantity
- About 10,900
- Sold at
- These units were sold and rented to businesses nationwide for consumer use from January 2013 to May 2016 as part of individual service contracts that Nestlé Waters has with these customers. A limited number of units were purchased by these customers for a list price of $599.99. The units are not sold or provided at retail.
- Recall date
- July 15, 2016
- Incidents / injuries
- Nestlé Waters has received seven reports of parts melting, smoking or burning. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.