Porta Residential Elevators recall: Serious Fall Hazard
Porta Recalls Residential Elevators Due to Serious Fall Hazard
Why was Porta Residential Elevators recalled?
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
What should I do if I have this product?
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts. Contact: Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on “Important Product Safety Notice” for more information. Consumers also can email the firm at [email protected].
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Residential elevators with electro mechanical door locks (EMDLs)
- Company
- Porta Inc., of Arlington Heights, Ill.
- Quantity
- About 60,000
- Sold at
- Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.
- Recall date
- August 3, 2016
- Incidents / injuries
- The firm has received two reports of lock failure. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has "Porta Inc." printed on it.