Hype Wireless Self-Balancing Scooters/Hoverboards recall: Fire Hazard
Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Why was Hype Wireless Self-Balancing Scooters/Hoverboards recalled?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
What should I do if I have this product?
Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement. Contact: Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Self-balancing scooters/hoverboards
- Company
- Hype Wireless Ltd, of Edison, N.J.
- Quantity
- About 25,000
- Sold at
- Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500.
- Recall date
- July 6, 2016
- Incidents / injuries
- Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage.
- Agency
- CPSC
Product description
This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.