Overstock.com Self-Balancing Scooters/Hoverboards recall: Fire Hazard
Overstock.com Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Why was Overstock.com Self-Balancing Scooters/Hoverboards recalled?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
What should I do if I have this product?
Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund. Contact: Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then "Hover Board" Self-Balancing Electric Scooter Announcement for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Self-balancing scooters/hoverboards
- Company
- Overstock.com, of Salt Lake City, Utah
- Quantity
- About 4,300
- Sold at
- Online at Overstock.com from September 2015 through December 2015 for between $365 and $485.
- Recall date
- July 6, 2016
- Incidents / injuries
- There has been one report of the battery packs in the self-balancing scooters/hoverboards overheating and catching on fire. There have been no reports of injuries or property damage.
- Agency
- CPSC
Product description
This recall involves all self-balancing scooters, commonly referred to as hoverboards, sold on Overstock.com. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in a variety of colors and brand names.