360 Electrical Surge Protectors recall: Shock and Fire Hazards
360 Electrical Recalls Surge Protectors Due to Shock and Fire Hazards
Why was 360 Electrical Surge Protectors recalled?
The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement. Contact: 360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Surge protectors
- Company
- 360 Electrical LLC, of Salt Lake City, Utah
- Quantity
- About 9,300 (in addition, about 1,000 were sold in Canada)
- Sold at
- B&H Photo stores nationwide and online at Amazon.com and bhphotovideo.com from July 2015 through February 2016 for between $33 and $40.
- Recall date
- June 9, 2016
- Incidents / injuries
- None reported
- Agency
- CPSC
Product description
This recall involves three models of surge protectors, Idealist (360320), Idealist 2.4 (360321) and Agent (360322). The model number is located on the underside of the unit. The units have seven outlets, come in black or white and measure 14.5 inches long by 2.5 inches wide by 1.5 inches tall. "360electrical" is printed on the front of the units. Recalled surge protectors do not have a single check mark engraved on the underside of the unit, right next to the model number.