PNY Portable Lithium Polymer Battery Packs recall: Fire Hazard
PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard
Why was PNY Portable Lithium Polymer Battery Packs recalled?
Batteries can overheat and vent flames, posing fire and burn hazards.
What should I do if I have this product?
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery. Contact: PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email [email protected] for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Portable Lithium Polymer Battery Packs
- Company
- PNY Technologies, Inc., of Parsippany, N.J.
- Quantity
- About 56,000 (in addition, about 800 sold in Canada)
- Sold at
- Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.
- Recall date
- November 12, 2015
- Incidents / injuries
- PNY has received one report of venting with flames. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.