Linear Personal Emergency Reporting System Transmitters recall: Battery Signal Failure
Linear Expands Recall of Personal Emergency Reporting System Transmitters Due to Battery Signal Failure
Why was Linear Personal Emergency Reporting System Transmitters recalled?
The batteries used in the transmitters can fail to emit a low battery warning leading the user to believe the transmitter is functioning and not generate a warning.
What should I do if I have this product?
Consumers should immediately contact Linear to receive a new replacement transmitter at no cost. Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Personal Emergency Reporting System (PERS) Transmitters
- Company
- Linear LLC, of Carlsbad, Calif.
- Quantity
- About 175,000 (an additional 48,000 previously recalled in December 2013)
- Sold at
- Independent PERS distributors and dealers nationwide from June 2008 through July 2011 for about $45.
- Recall date
- June 19, 2014
- Incidents / injuries
- Linear received one report of a transmitter that failed to operate. No injuries have been reported.
- Agency
- CPSC
Product description
The recalled Linear PERS transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance. The transmitter may be worn as a pendant on a lanyard around the user's neck, on a band around the user's wrist or as a belt clip. The recall includes model numbers DXS-62A (black wristband and a gray pendant), DXS-62A1 (ivory plastic belt clip pendant) and DXS-64 (gray plastic pendant with a green circle in the center) which all have batteries that are sealed into the products. The manufactured date range of the recalled products is from June 2008 through April 2011 written as a date code. For example the date code MD1105 represents YYMM format or a manufacture date of May 2011. The date code, model number, Linear LLC and other information are found on the back of the transmitter.