Exmark Quest ZRT Riding Mowers recall: Loss of Steering Control and Crash
Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard
Why was Exmark Quest ZRT Riding Mowers recalled?
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
What should I do if I have this product?
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair. Contact: Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service and Support, then on Safety Resources at the bottom of the page for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Exmark Quest ZRT Riding Mowers
- Company
- Exmark Manufacturing Co. Inc., of Beatrice, Neb.
- Quantity
- About 5,300 in the United States and 40 in Canada (About 2,200 Quest 2009 and 2010 ZRT riding mowers were previously recalled in May 2012 for a different hazard.)
- Sold at
- Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
- Recall date
- May 15, 2014
- Incidents / injuries
- There have been nine incidents with the riding mowers, including one back injury.
- Agency
- CPSC
Product description
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches