BMC Stromer Electric Bicycles recall: Crash and Injury Hazards
BMC Recalls Stromer Electric Bicycles Due to Crash and Injury Hazards
Why was BMC Stromer Electric Bicycles recalled?
The bicycle fork can break, posing a crash and injury hazard to the rider.
What should I do if I have this product?
Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost. Contact: BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email [email protected] for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Stromer ST1 electric bicycles
- Company
- MyStromer AG, of Switzerland, BMC-USA, of Boston, Mass.
- Quantity
- About 1,300 in the U.S. and 11 in Canada
- Sold at
- Authorized Stromer dealers nationwide and online from January 2012 to May 2013 for between $3,500 and $4,000.
- Recall date
- March 13, 2014
- Incidents / injuries
- BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.
- Agency
- CPSC
Product description
This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. "Stromer" is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork's serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.