Genie Garage Door Openers recall: Fire Hazard
Genie Recalls Garage Door Openers Due to Fire Hazard
Why was Genie Garage Door Openers recalled?
The control board can overheat, posing a fire hazard.
What should I do if I have this product?
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions. Contact: Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on "Recall Information" for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Garage door openers
- Company
- GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio
- Quantity
- About 10,000 in the U.S. and 8,000 in Canada
- Sold at
- Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.
- Recall date
- February 25, 2014
- Incidents / injuries
- Genie has received four reports of the control board overheating. No injuries have been reported.
- Agency
- CPSC
Product description
This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058