CPSCDecember 12, 2013

Thirteen Retailers 32" Coby Flat Screen Televisions recall: Fire and Burn Hazards

Thirteen Retailers Recall 32" Coby Flat Screen Televisions Due to Fire and Burn Hazards

Why was Thirteen Retailers 32" Coby Flat Screen Televisions recalled?

An electronic component can fail, catch fire and ignite nearby items, posing fire and burn hazards.

What should I do if I have this product?

Consumers should immediately turn off and unplug the recalled televisions and contact the participating retailer where their television was purchased for instructions on the remedy available from that retailer, which could be a refund, store credit, gift card or replacement TV. Because the importer/distributor Coby USA is out of business, the retailers are providing the remedy. The remedy and terms vary between the retailers. Contact: The U.S. company is out of business so 13 retailers have stepped up to voluntarily recall the televisions. ABC Warehouse: Toll-free at (800) 981-3866 or www.abcwarehouse.com for more information. ALCO Stores Inc.: (800) 334-2526 or www.alcostores.com for more information. Best Buy: (800) 566-7498 or www.BestBuy.com and click on Product Recalls at the bottom of the page for more information. Fry's Electronics: Toll-free at (877) 688-7678 or www.frys.com for more information. h.h. gregg: Toll-free at (800) 284-7344 or www.hhgregg.com for more information. Home at Five: (800) 991-4442 or www.homeatfive.com and click on Product Recalls for more information. Montgomery Ward: (800) 991-4442 or www.wards.com and click on Product Recalls for more information. Nebraska Furniture Mart: (800) 359-1200 or www.nfm.com for more information. P.C. Richard & Son: Toll-free at (866) 312-4493 or www.pcrichard.com for more information. Sears/Kmart: Toll-free at (888) 852-3571 or www.sears.com or www.kmart.com and click on Product Recalls at the bottom of the page for more information. Seventh Avenue: (800) 991-4442 or www.seventhavenue.com and click on Product Recalls for more information. Stanford Electronics: Toll-free at (855) 662-5344 or www.stanfordelectricsworks.com for more information. Toys R Us: (800) 869-7787 or www.toysrusinc.com and click on Product Recalls at the bottom of the page for more information.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Coby 32-inch flat screen televisions
Company
Coby Electronics Co. Ltd., of Hong Kong, Coby USA is out of business
Quantity
About 8,900
Sold at
ABC Warehouse, ALCO Stores Inc., Fry's Electronics, h.h. gregg, Nebraska Furniture Mart, P.C. Richard & Son, Sears/Kmart, Stanford Electronics, Toys R Us, online at BestBuy.com, bestbuy.dtdeals.com, dealtree.com and techliquidators.com, and online and by catalog at homeatfive.com, seventhavenue.com and wards.com, and other stores and sites nationwide, from August 2011 through November 2013 for between $170 and $260.
Recall date
December 12, 2013
Incidents / injuries
CPSC has received reports of six incidents involving the televisions overheating, smoking or catching fire. One incident involved a television catching on fire and scorching a wall. Another involved a fire that was limited to the television. No injuries have been reported.
Agency
CPSC

Product description

This recall involves black Coby 32-inch flat screen televisions with model number TFTV3229 and serial numbers beginning with LG and that have M07 or M10 in the 9th, 10th and 11th position of the serial number. The model and serial numbers are printed on a label on the back of the televisions and Coby is printed on the front. Coby USA is out of business.

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