Linear Personal Emergency Reporting System Transmitters recall: Battery Signal Failure
Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure
Why was Linear Personal Emergency Reporting System Transmitters recalled?
The battery clips in the transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning.
What should I do if I have this product?
Consumers should immediately contact Linear to receive a free replacement transmitter. Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Personal Emergency Reporting System (PERS) Transmitters
- Company
- Linear H.K. Manufacturing Limited, of China, Linear LLC, of Carlsbad, Calif.
- Quantity
- About 48,000
- Sold at
- Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.
- Recall date
- December 9, 2013
- Incidents / injuries
- Linear received one report of a transmitter that failed to operate. No injuries have been reported.
- Agency
- CPSC
Product description
The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance. Transmitter models DXS-LRC, DXS-LRC-LA, DXS-LRP and DXS-LRW manufactured from June 2013 to July 2013 with date codes 1306 and 1307 representing the year and month, and 1329 (representing the 29th week of 2013) are included in the recall. The model and date codes appear on the back of the transmitter. The DXS-LRC transmitters are gray plastic pendants with a black circle in the center and can be worn as a pendant around the neck or on a wristband. The DXS-LRP transmitter is a white pendant with a green swirl design on the front. The DXS-LRW transmitter has a solid black wristband with a black plastic face and black button in the center.